Last updated November 24, 2020


We want you to love your Real Eyes purchase, so if you are not totally satisfied, please send an email to within 30 days of your purchase, and we will provide a return authorization and mailing information. Please allow 1-3 business days for refunds to be processed after receiving your return.  Original shipping and handling charges are not refundable.


If you need to exchange a product for the same item, send an email to and we will provide an exchange authorization and mailing information.  

Please Note: only items purchased on may be accepted for refund or exchange. If you purchased your Real Eyes product at one of our authorized retailers, please contact them for assistance.